Charting for Information & Intangible Products

Example of Mapping Both Information & Material 

In this example, information processes in sales caused many order delays. These information sequences show as dashed lines on the left side of the map. The final product is a roll of automotive pin-striping tape. It starts as a large roll of vinyl sheet

While the manufacturing cycle was longer than the customer order cycle, a finished goods stock allowed immediate delivery once the order was processed. However this long manufacturing cycle created excess inventory and many stockouts.

Both the manufacturing and order cycle times went down by almost 80% with large savings in inventory, labor and increased customer service.

Present State

Present State Information flow Process map

Future State

Future State Information Flow Process Chart

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The Strategos Guide To Value Stream and Process Mapping goes  beyond symbols and arrows. In over 163 pages it tells the reader not only how to do it but what to do with it.

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Books & Videos

Guide to Cycle Counting

Warehouse Planning Guide

Human Side of Lean Video

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SEP 2007